HelixIntel HelixCMMS is built to be simple, flexible, and affordable. It brings work orders, preventive maintenance, and asset tracking together in one easy platform without the hassle of traditional systems.
Frequently asked questions
What is a CMMS?
A CMMS (Computerized Maintenance Management System) is software that helps teams stay on top of maintenance. It keeps equipment details, work orders, and preventive plans all in one place so things run smoothly.
Why do companies use a CMMS?
Because it makes maintenance life easier. A CMMS helps reduce downtime, keeps equipment running longer, improves safety, and makes sure teams stay organized. It also shows the impact of maintenance with clear reporting.
Who uses HelixIntel?
Facilities teams, schools, and organizations of all sizes rely on HelixCMMS to make maintenance easier and more reliable.
Do I need technical expertise to get started?
Not at all. HelixCMMS was designed for maintenance teams of all backgrounds. It’s simple to set up, and our team is ready to help if needed.
What types of equipment can I track?
HelixCMMS can track just about anything. From HVAC and electrical to kitchen equipment and fitness gear, if it needs maintaining, it can be added.
Who should I contact if I want to learn more?
We’d love to connect. The easiest way is to fill out our short form on the Book a Tour page. A member of our team will reach out to learn about your needs and show you how HelixCMMS can help.
Do you offer live customer support?
Yes. Our live chat is available during business hours (9 AM–5 PM EST). Outside of that, leave us a message in chat or email support@helixintel.com
How long does it take to get set up?
Most teams are up and running on HelixCMMS in just a few days. Our team helps with setup so you can get started quickly and confidently.
Is my data secure?
Yes, HelixIntel follows industry-standard security practices and is SOC 2 Type II certified. Our team is committed to keeping your information safe.
I’m locked out of my account. How do I reset my password?
Go to the login page and click the “Forgot Password” button. This will prompt a password reset email to be sent to you, and from there you can update your password and sign back in.
How do I get started?
That’s great to hear! Whether you want to learn more or you’re ready to dive in, the next step is simple: fill out the form on our Book a Tour page. Our team will connect with you, answer questions, and guide you through the first steps of using HelixCMMS.
