April 2026
HelixIntel CEO Jon DeWald sat down with Michael Fiedel of SCOUT InsurTech to talk about one of the most underappreciated risks in commercial property insurance: deferred maintenance.
The Scale of the Problem
The conversation covers why the deferred maintenance crisis keeps growing, and what it actually costs when maintenance teams, finance leaders, and insurers are not working from the same information.
A New Role for Insurance
Jon makes the case that insurance is uniquely positioned to lead here. With a portfolio-wide view into property risk, insurers can act as genuine risk advisors to the properties they cover, sharing what they are seeing, identifying where support is needed, and helping policyholders take action before losses occur. That shared visibility is the foundation of a real partnership between insurers and the organizations they serve.
It is a straightforward argument, and the data behind it is compelling. It is also the problem HelixPrevent and HelixCMMS were built to solve.
