Leading insurers are discovering a new way to strengthen policyholder relationships: by supporting proactive maintenance before problems occur.
From Coverage Provider to Risk Partner
HelixPrevent is designed specifically for insurance partners, including carriers, pools, programs, and intermediaries, who want to create a direct connection to policyholder operations. Rather than waiting for losses to surface, insurers can actively support the maintenance practices that prevent them.
By equipping policyholders with HelixCMMS, a powerful, purpose-built maintenance platform included as part of their coverage, insurers provide tools to manage work orders, track assets, schedule preventive maintenance, and document activity across every property. When maintenance becomes consistent and structured, risk begins to decline at its source.
Portfolio-Wide Visibility That Drives Action
HelixPrevent gives insurance partners a portfolio-wide view of maintenance engagement across their book of business.
Insurance partners can:
- Understand portfolio-wide trends in maintenance activity and preventive practices
- Identify where policyholders would benefit from additional support or guidance
- Measure the impact of deployment efforts and focus resources where they matter most
This creates clarity that supports earlier, more targeted action. Loss control and underwriting teams can offer meaningful support proactively rather than responding after damage has occurred.
Scalable Engagement That Makes a Difference
HelixIntel works alongside insurance partners to drive operational improvement across their network, providing the materials, strategy, and support that make engagement practical and sustainable.
HelixIntel develops co-branded campaigns, onboarding resources, broker toolkits, and webinars ready for insurance partners to deploy through their own channels. This keeps insurers meaningfully connected to policyholders throughout the year, not just at renewal, and supports maintenance teams in building stronger routines that directly impact risk outcomes across the portfolio.
Measurable Risk Reduction
Stronger maintenance programs lead to measurable outcomes. One Midwestern insurance pool documented 23X ROI in year one, with just 10% of their members actively using HelixCMMS. Across our insurance partnerships, results include:
- Up to 60% reduction in claim frequency
- 10X+ return on investment within one to two years
- Improved loss and combined ratios
Implementation is structured and supported, allowing insurers to scale prevention without adding operational burden to their teams.
Powered by Predict and Prevent
HelixPrevent works in concert with HelixCMMS as one integrated solution. HelixCMMS equips maintenance teams with the tools they need to manage their properties and stay ahead of issues. HelixPrevent gives insurance partners the insight and means to support that work at scale.
Together, they power the Predict and Prevent model, where proactive maintenance becomes a strategic lever for reducing risk, strengthening policyholder relationships, and building a book of business that performs.
Talk to our team about how HelixPrevent fits your structure.
